| If you need assistance with your Cooper-Atkins product: | If you need assistance with TempTrak®, NotifEye™ or Blue2™: |
| CLICK HERE | CLICK HERE |
PLEASE NOTE: Cooper-Atkins products are supported by staff at our Connecticut headquarters during normal business hours 8AM–5PM EST. TempTrak, NotifEye and HACCP Manager supported by I-Care Technical Support 24/7. Please choose the appropriate product-specific support link above.
Additional Resources:
Important Legal Documentation
Master Services Agreement
Terms and Conditions of Sale
Terms and Conditions of Purchase
Cooper-Atkins Instrument Repair / Warranty Service
Phone: Main (860) 347-2256, Option #2 or 1-800-835-5011, Option #2
To address your inquiry, please click on the link below and fill out the required fields
Contact Tech Support for Cooper-Atkins Products
TempTrak, NotifEye & HACCP Manager I-Care Technical Support
I-Care Specialists, Technical Support
Connect To Technician
Phone: (678) 631-1998
Toll Free: (888) 533-6900, Option #2
Email: [email protected]
How should I return a product for repair or credit?
Contact the Instrument Repair / Warranty to obtain a return goods number. When mailing in the product, mark the outside of your package with the assigned RGA number and send the package to:
Cooper-Atkins Corporation
ATTN: Returns Department
33 Reeds Gap Road
Middlefield, CT 06455
Instruction Manual Downloads
NotifEye Digital Cold Chain Instruction Manual (Systems purchased after 8/20/18)
NotifEye Instruction Manual (Systems purchased prior to 8/20/18)
TravAlert Plus Data Logger Software Instruction Manual
You may also find a contact in our Customer Service, Tech Support, Corporate, or Sales departments.
